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Brush Industries Earns ISO 9001:2000 Certification

SUNBURY, PA USA – Brush Industries, a leading provider of magnetic heads and magnetic card readers recently transitioned its existing Quality Management System to meet the requirements of the ISO 9001:2000 standard and earned certification by the International Organization for Standardization.

Previously, “ISO 9000-certified” organizations were actually certified to one of the three certification standards in the 1994 version of the ISO 9000 series: ISO 9001, ISO 9002 and ISO 9003. The scope of these standards differed, but they were of equal rank. Therefore, it was acceptable for organizations publicizing their certification to use either the generic term “ISO 9000 certification,” or to specify ISO 9001, ISO 9002 or ISO 9003.

On 15 December 2000, the revised and improved ISO 9001:2000 was published to replace the three 1994 versions and thus became the only certification standard in the ISO 9000 series. Organizations certified to the 1994 versions were given a three-year period, until 15 December 2003, to make the transition to ISO 9001:2000. During the transition period, new certifications to the 1994 versions remained possible.

Some of the main differences between the ISO 9001:1994 approach and the ISO 9001:2000 approach include the use of the process approach to focus the Quality Management System on the interrelationships between processes that result in customer satisfaction and a profitable business, making quality planning concurrent with business planning, and taking customer satisfaction measurements to provide feeback to improve performance.

Brush officials organized a project team in November 2002. The team was made up of 6 employees representing all aspects of the organization including executive management, clerical and manufacturing employees. In March 2003, members of the team were trained on the new ISO standards during a three-day, off-site seminar.

The team started the transition by performing a gap analysis to identify where the company’s focus should be for the transition. The team then established a process map of each quality system within the organization. The process maps provide all employees with procedural guidelines that help to ensure quality.

In April, the team was ready to have internal auditors inspect their work. Ten Brush employees performed the function of internal auditors. As this process was designed to do, the internal auditors uncovered a handful of nonconformities, which the company was able to correct. The third-party audit for ISO certification occurred in July. In recognition of the diligence of the project team, the internal auditors and all Brush employees, the company passed the third-party audit and earned certification.

Brush COO, Karen Nickolauson, lead the project team throughout the transition process. “ISO certification provides many benefits to the company and to our employees,” said Nickolauson. “The company benefits from a continual improvement approach, employees are provided with ways to improve their skills and everyone comes up a level because the system empowers every employee to affect the company’s quality systems,” Nickolauson said.

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Q-Card Announces the Launch of Q-Lab

SUNBURY, PA USA – Q-Card, a leading supplier of card testing equipment, announced the launch of a comprehensive plastic card and paper ticket testing facility. The new facility will be called Q-Lab and will be located in the company’s Sunbury, PA facilities. The company recently acquired the European card testing lab of MasterCard and moved it to Sunbury to complement its existing testing facility.

Q-Lab will focus on providing services to help customers fix an existing problem, improve existing systems or develop entirely new ticket and plastic card products. “This new laboratory will formalize the services we’ve been offering for several years,” said Ed Bedell, the company’s president and CEO. “We are gratified to see our investment in Q-Card grow into a vital industry service.”

The new lab will provide consulting services to help card manufacturers, personalization bureaus, service bureaus, banks, and transit authorities set up quality testing at their locations or develop new card products. It also will be capable of setting up quality control programs for production cards and tickets at Q-Lab or at customer locations.

Q-Lab is staffed by leaders in the mag strip and plastic card and ticket industry who have dedicated their careers to card products and quality since the invention of the mag stripe card. These individuals have participated in the development of many card technology innovations including ISO standards activity, card security and industry seminars.

Initially, services offered by Q-Card’s Q-Lab fall into four categories:

  1. Mag Stripe Analysis

    1. Check all mag stripe physical and encoding parameters against ISO

    2. Determine why a mag stripe fails to read or fails to meet ISO or customer specifications

    3. Determine if mag stripe has surface profile problems that are affecting the signal amplitude or jitter

    4. Evaluate raw materials—is the tape supplier providing good mag tape

    5. Determine if mag stripe cards are being exposed to erasing magnetic fields

    6. Analyze mag stripe noise which can lead to the plastic bag solution at POS

    7. Evaluate how mag stripe stands up to physical abuse and abrasion

    8. Certify that mag stripe cards meet all industry requirements

  1. Physical Card Testing

    1. Environmental conditions of humidity and temperature

    2. Impact resistance

    3. Card flatness and profiles

    4. Card dimension analysis

    5. Color control and matching

    6. Card layer adhesion

    7. Card flex testing

    8. Conductivity and electrostatic discharge

    9. Vision inspection for mag stripe, logo or chip location, color correctness and other physical attributes

    10. Statistical analysis of all data

    11. Report generation, certification of conclusions and recommended directions

  1. Providing Test Card

    1. Amplitude and jitter cards with precise control of encoding parameters

    2. Set of test cards for testing terminals and encoding equipment

    3. Calibration cards for equipment setup and cross-calibration to standards

    4. Cleaning cards

  1. Consulting

    1. New card product development

    2. Encoding and reading equipment development or improvements

    3. New card application development

    4. Specifications for new cards production

    5. Design of sampling and quality program for new or existing card products

    6. Testing new card products for security and performance

    7. Patent evaluation and guidance

    8. Establish card quality programs, specifications and procedures

    9. Settle disputes between equipment, card and end users

Q-Lab uses much of the same equipment that is offered for sale through Q-Card including the time-tested Mag3 magnetic stripe analyzer, OptiCheck vision inspection, the statistical software that was created specifically for these applications, and a host of ISO-specified testing equipment and procedures.

For more information about Q-Lab go to www.q-card.com or call 800-717-8007

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  • Built-in F2F Decoder IC
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  • ISO standard designs are drop-in replacements for existing POS applications
  • Full strength TTL digital signal
  • Click here for more information.

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Brush Industries Introduces Chip-Ready, 5mm Magnetic Head.

SUNBURY, PA USA -- Brush Industries has announced the availability of new magnetic head components, which at 5mm high are half the size of the previous standard. According to the company, the new heads are in production and ready for immediate shipment. 

While the new product is compatible with virtually all standard magnetic heads in POS applications, the chip-ready design allows the heads to be adapted to any unique customer interface requirements. This opens the opportunity to install card readers in many mobile devices such as cellular phones and handheld computers or personal digital assistants (PDA's).

"We really expect these heads to play a role in m-commerce appliances," said Brush President and CEO Ed Bedell. "But it's an impressive breakthrough in the technology that has scores of other potential applications. In fact, we're finding that many manufacturers are looking at this product to save space in existing applications. It has full-strength signal output that's compatible with full-size magnetic heads, so it's making sense to them to just use the 5 millimeter head instead."

The craftsmanship of these new heads is as impressive as the size is. The quality standard is apparent in every one that comes off the line. Plus, the drop-in design allows manufacturers to get the product into their designs quickly, with no modifications to electronics necessary.

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New Magnetic Stripe Testing and Analysis Services Complete Offerings of Leading Magstripe Technology Company

SUNBURY, PA USA -- Q-Card recently announced the addition of third party testing and analysis services to its line of magnetic stripe analysis offerings.

The Q-Card® line includes the company’s Mag3™, a magnetic stripe analyzer designed for analyzing magnetic stripe media with laboratory precision for quality assurance systems and the Mag4™, which is designed for the production line environment. The testing services allow the company to provide a complete range of offerings to satisfy any magnetic stripe testing and analysis need.

“With the introduction of the Mag4™ for production line testing of cards and tickets, we closed a gap in the card manufacturer’s needs for testing and quality assurance. What was left was the need for testing and analysis services that could provide independent, third party verification of that quality for both the card manufacturers and their customers,” explained Elk Technologies CTO Larry Ditty.

The company has been providing these testing and verification services to many high-volume users of magnetic stripe technology including the Pennsylvania Turnpike Commission.

“Many times, a company just won’t have the resources to dedicate to owning and operating a sophisticated piece of equipment like our Mag3™ or our Mag4™,” Ditty said. “Or if they do own analysis equipment, they might need to confirm their results.  Either way, they get the information they need with an independent, third party verification performed by magstripe experts,” he said.

According to the company, the testing services provide numerous benefits including:

  • The ability to test tickets and TFC and ID1 cards before you have problems arise

  • Assurance of quality and consistency of suppliers

  • Consistent testing for adherence to your specifications

  • The ability to test over specific contract periods or in cooperation with QA cycles

  • Identification of problems and what part of the system is causing them

  • The ability to design testing procedures for new systems

  • The ability to test new card and ticket stock, used or damaged stock, even cut tickets

  • Engineering-generated reports with data presented graphically

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Brush Industries Places 23rd in Best Places to Work in PA Program

Brush Industries has been awarded the 23rd best place to work in Pennsylvania for medium sized companies. The Best Place to Work in PA program is program that identifies, recognizes and honors the best places of employment in Pennsylvania, for the benefit of Pennsylvania's economy, its workforce and businesses.

The program examines hundreds of companies in two categories across the state of Pennsylvania. Factors used to determine a company's qualifications for the program include philosophy, practices towards employees, performance and training systems, demographics, with a strong emphasis on how the company's employees rate the company they work for.

"It's rewarding to see our systems approach to building our business garner this kind of attention. This award is a confirmation that our people are our greatest asset," said Edwin Bedell, President and CEO.

Brush Industries is no stranger to the awards circle. The company has been awarded many times, including the Pennsylvania Governor's Export Certificate, the Cubic Certified Supplier and Letter of Commendation, Kulicke & Soffa's Certified Ship to Stock Award, DataCard's Commendable Performance Award, Citicorp's Valued Service Award Letter of Commendation and the Pennsylvania State Legislature Citation. 

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Brush Industries Forms New Hong Kong-Based Company

Brush Industries, Chairman and CEO, Ed Bedell, announced the formation of a new company Brush (Hong Kong) Ltd to serve the Asian market. The company, located in Sheung Wan, Hong Kong, is a 60/40 joint venture company owned by Ed Bedell and Mr. Y S Yang, Zhuhai, China. Mr. Bedell is Chairman and Mr. Yang is Vice Chairman of Brush (Hong Kong) Ltd. 

Brush (Hong Kong) Ltd. is a sales company responsible for sales and marketing of Brush Holding Company products to the Asian market. Products include magnetic heads, readers and test equipment. Local Hong Kong personnel staff the office. 

In a separate announcement Brush (Hong Kong) Ltd., Hong Kong, announced it has received an initial order from MTR Corporation, Hong Kong, for Long Life Magnetic Heads manufactured by Brush Industries in Sunbury PA. Ed Bedell, chairman, stated, "We were called in to meet with MTR maintenance engineers based on the reputation of our magnetic heads for long life and reliability in hostile Transit environments. These long life heads will be installed in the Hong Kong Transit System where they read and write fare collection data on the magnetic stripe on transit tickets. Brush Industries, Sunbury employees can take great pride in this accomplishment which reflects the quality of their work." 

On a more strategic note Mr. Bedell added, "I have long felt it is necessary to be on the leading edge of the China market entry. Clearly it presents a large potential for our products. With that in mind I have made the Asian market an important personal activity over the last 2 years. It is very gratifying to announce the success of our efforts. It is also very satisfying to know that this will bring additional work into our community."

Brush Industries and its sister company elk Technologies provide hardened components and readers for the ticket and credit card readers, Smartcard and hybrid card readers, and through its Q-Card® product line, magnetic test cards and developers, magnetic test services and magnetic analyzing equipment. Their products are installed in countries throughout the world including many countries in Asia, Russia, France, UK, South America, Spain, Africa, Australia and the USA. Additionally Brush industries with its precision machine shop is a leading supplier of wire bonding heads to the semiconductor equipment industry.

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{ email: info@brushindustries.com Brush Industries is an ISO 9001:2000 certified company }

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